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Shipping and Delivery Policy
At Guhans Fusion Frenzy, we are committed to delivering your orders in a timely and efficient manner. Please read through our shipping and delivery policy to understand how we handle your orders.
Shipping Locations
We currently deliver to select locations within [Country/Region]. If your location is outside our delivery area, please contact our customer service team for further assistance.
Shipping Charges
- Local Deliveries: Free shipping on orders above ₹[Minimum Order Amount]. A flat shipping fee of ₹[Shipping Fee] applies to orders below this amount.
- National Deliveries: Shipping charges will vary based on your location and order size. The exact cost will be displayed at checkout.
Delivery Timeframes
- Local Orders: Typically delivered within [X] hours of placing your order.
- National Orders: Delivery usually takes between [X] to [Y] business days, depending on your location.
- Order Processing Time: Orders are processed within [X] hours on business days (Monday to Saturday). Orders placed after [Cutoff Time] or on holidays will be processed the next business day.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS to monitor the delivery status in real-time. Please allow up to 24 hours for the tracking information to update.
Delivery Delays
While we strive to meet the estimated delivery times, occasional delays may occur due to factors beyond our control (e.g., weather conditions, public holidays, etc.). We will notify you promptly if there are any delays in the delivery of your order.
Delivery Process
- Local Delivery: Our delivery team will contact you prior to arrival to ensure someone is available to receive the order.
- National Delivery: Orders are dispatched through reliable courier services. In the event of unsuccessful delivery attempts, the courier will contact you to reschedule the delivery.
Unsuccessful Deliveries
If we are unable to deliver your order due to incorrect address information or if no one is available to accept the delivery, we will attempt to contact you to reschedule. Additional delivery charges may apply in such cases.
Damage or Missing Items
Upon receiving your order, please inspect the items carefully. If any products are damaged or missing, please notify us within 24 hours of delivery. We will arrange for a replacement or refund as necessary.
International Shipping
At this time, we do not offer international shipping. Please check back in the future as we expand our delivery areas.
Contact Us
For any shipping-related inquiries or concerns, please reach out to our customer service team at:
- Phone: +91 9902770266